Shipping policy
At Studio Woe, every order is prepared by a small team of adventurers dedicated to getting your dice safely to your table.
Processing Times
Orders are typically processed within 1–3 business days. During major launches, conventions, or Kickstarter campaigns, processing may take slightly longer.
You will receive a shipping confirmation email with tracking information once your order leaves our warehouse.
Domestic Shipping
We currently ship throughout the United States. Shipping rates are calculated at checkout based on carrier rates and order weight.
We offer:
- Standard Shipping (carrier calculated)
- Free shipping promotions when available
- Free shipping for qualifying wholesale orders
Studio Woe is not responsible for carrier delays once packages leave our facility.
International Shipping
International shipping may be available depending on location. Customers are responsible for any customs fees, duties, or import taxes required by their country.
Lost or Damaged Packages
If your package arrives damaged or appears lost:
Please contact us within 7 days of delivery at:
[your support email]
Include:
- Order number
- Photos (if damaged)
- Description of issue
We will work with you to resolve the issue as quickly as possible.